Content Tragedy

Hard-earned lessons from the extended nightmare that is web content

Make your user feel confident

When you lack self-confidence, everything becomes extraordinarily hard. And knowing that you’ve never done something before can be an enormous confidence-killer for many users. To help them, try using reassuring language, clear feedback for every interaction, and a safe environment where they know they can easily go back and change anything at any time if they think they made a mistake. 

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